VoIP
Protecting VoIP Infrastructure Against DDoS Attacks
Distributed Denial of Service (DDoS) attacks remain one of the most serious threats to communication infrastructures. Such attacks
Sepehr Eshaghi
12 August 2025
Chakavak Blog
SBC
Why VoIP Security Is Incomplete without an SBC
In today’s digital world, securing IP-based voice communications has become a serious concern for organizations. Due to their
Sepehr Eshaghi
12 August 2025
SBC
Beyond Security: Key Features of the Chakavak SBC
With the rapid growth of IP-based technologies and the widespread migration of organizations toward VoIP networks and NGN/IMS
Sepehr Eshaghi
12 August 2025
SBC
Securing VoIP Communications with Chakavak SBC
The Importance of Security in VoIP Networks With the growing adoption of VoIP technology in recent decades—especially following
Sepehr Eshaghi
12 August 2025
Call Center
Call Center Reports: What to Expect?
In this article, we aim to define Call Center Reports, provide examples of key reports, and explain how
Ali Samadi
3 November 2024
SBC
What is STIR/SHAKEN, and What Are Its Components?
In recent years, the exponential rise in robocalls and caller ID spoofing has not only become a nuisance
Ali Samadi
3 November 2024
Call Center
How to Reduce Average Handling Time (AHT)?
With the advancement of technology and the rapid development of services, particularly in call centers and support services,
Ali Samadi
3 November 2024
VoIP
VoIP Trends To Watch Out for
Voice over Internet Protocol, commonly known as VoIP, is an efficient method for voice transmission. VoIP enables phone
Ali Samadi
3 November 2024
Call Center
What is Call Center Reporting and Why Is It Important?
Call center reporting plays a critical role in measuring the success of customer service operations. Recently, call centers
Ali Samadi
3 November 2024