Provider of Telecom and Enterprise Solutions
Chakavak
Pioneer in designing and producing new generation IP-based telephone centers (PBX) utilizing advanced NGN/IMS technologies; provider of comprehensive and secure solutions for businesses and telecommunication service providers.
Chakavak SBC (Session Border Controller)
The Chakavak SBC is an advanced software/hardware solution for managing, controlling, and securing VoIP-based communications. This system is deployed at the border of internal and external networks and plays a key role in ensuring security, controlling traffic, and guaranteeing voice service quality.
Key Advantages of Chakavak SBC:
- Protection against security threats such as DDoS attacks, Brute-force, and Identity Spoofing.
- Encryption, management, and intelligent call routing.
- Support for QoS and call quality assurance.
- Full compatibility with domestic telecommunication infrastructure and international protocols.
- Precise monitoring of calls and network traffic with comprehensive and analytical reporting.
- Topology hiding.
By purchasing the Chakavak SBC, you will own a native, scalable product that complies with global standards.
Chakavak Call Center
Chakavak Call Center software is a comprehensive and advanced solution for optimizing response processes and managing customer communications. In addition to reducing costs and response times, this system guarantees higher customer satisfaction by providing precise analysis and reporting tools.
Utilizing native technical knowledge and compliant with international standards, the Chakavak Call Center has been implemented in numerous projects across the country and offers the following key features:
- Management and intelligent routing of inbound calls with queuing and call distribution capabilities.
- Provision of separable management and analytical reports to review performance.
- Call quality monitoring tools for continuous service improvement.
- Full compatibility with international communication standards and easy expandability based on needs.
- Capability for integration with various organizational systems and CRM software.
- Unlimited call recording.
Chakavak Soft Switch
Chakavak Class 4 and 5 Softswitch Produced with a unique architecture to provide service in various capacities ranging from a few hundred to several million numbers. This specific architecture, which incorporates embedded Load Balancing and Redundancy, boasts 100% stability. It allows you to increase the number of Softswitches (S/I-CSCF) in the service path in an Active-Active mode depending on your needs. Chakavak is the first Iranian softswitch equipped with an online charging system.
- Developed based on 3GPP IMS standard
- Supports SIP, SIP-I, SIP TLS, DIAMETER protocols
- Route 221,000 simultaneous calls per node
- Supports SIP protocols TLS, H.248 (MEGACO), 323, SIP
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Support for RTP and SRTP / ZRTP for media transfer
- Supports G.729, G.723, GSM, Speex, G.711 codes
Chakavak Media Gateway and VoIP Gateway
Chakavak E1 to SIP Media Gateway, A powerful and reliable device for converting and transmitting voice and data traffic from traditional E1 networks to SIP-based networks.
With full support for standard protocols and QoS management capabilities, this device guarantees high quality and stability for VoIP communications.
- Precise, lossless conversion of E1 traffic to SIP and vice versa.
- Intelligent traffic control and Quality of Service (QoS) assurance.
- Extensive compatibility with domestic and foreign telecommunication equipment.
- Network performance monitoring and analytical reporting capabilities.
The Chakavak Media Gateway, with a 4E1 capacity, has been developed as an Iranian product compliant with global standards and tailored to the needs of the country’s telecommunication networks.
Chakavak Hosted PBX solutions
Chakavak Cloud PBX System As a value-added service, the Chakavak Cloud PBX is a perfect complement to operators’ NGN services. It is a rapid solution for offering modern services aimed at attracting and retaining enterprise customers.
- Creating new revenue streams.
- Attracting and retaining enterprise and commercial customers.
- Elevating your operator's market position.
- Updating the operator's product portfolio with modern services.
Chakavak SBC (Session Border Controller)
The Chakavak SBC is an advanced software/hardware solution for managing, controlling, and securing VoIP-based communications. Deployed at the border of internal and external networks, this system plays a key role in ensuring VoIP network security, controlling traffic, and guaranteeing voice service quality.
Key Advantages of Chakavak SBC:
- Protection against security threats such as DDoS attacks, Brute-force, and identity spoofing.
- Encryption, management, and intelligent call routing.
- Support for QoS and call quality assurance.
- Full compatibility with domestic telecommunication infrastructure and international protocols.
- Capability for precise monitoring and supervision of calls and network traffic via a management dashboard.
- Topology hiding.
By purchasing the Chakavak SBC, you will own a native, scalable product that complies with global standards.
Need guidance? Contact us
Chakavak Services
NGN Network Solutions
We specialize in providing design and construction solutions for next-generation networks to update your telecommunication networks with high efficiency and security.
Call Center Setup
We specialize in consulting, designing, and launching call centers ranging from low to high capacity, tailored to your organization's pattern.
PBX Support Services
Chakavak offers professional support services for phone centers to ensure systems always perform optimally and without issues.
VoIP Security
With Chakavak SBC, upgrade your VoIP security to a flawless and reliable level and enjoy secure voice calls without worry.
12+
Years of Development
200+
Projects
99/99
System Stability
24/7
Support
Chakavak Customers
Your Feedback
The call center is the first and most important communication channel for customers with any organization. Asan Sarmaye Gostar Iranian Company has been using the Chakavak Call Center system since 2019. By utilizing its comprehensive features and reports, along with a proficient technical support group, this system has been able to increase the satisfaction of not only our operators but also our customers.
Chakavak Blog
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The RTCP protocol, short for Real-Time Control Protocol, is a key component in real-time audio and video transmission…
Distributed Denial of Service (DDoS) attacks remain one of the most serious threats to communication infrastructures. Such attacks…
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With the rapid growth of IP-based technologies and the widespread migration of organizations toward VoIP networks and NGN/IMS…